Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of our website, software platforms, applications, products, and services provided by Digital Potter LLC (“Digital Potter,” “we,” “our,” or “us”).

By accessing or using our services, you agree to these Terms.

If you do not agree, please do not use our services.

1. Services

Digital Potter LLC provides services including but not limited to:

• Website development

• Mobile application development

• UI/UX design

• Software consulting

• CMS development

• eCommerce solutions

• Hosting and infrastructure services

• API integrations

• Digital strategy and related technology services

2. Intellectual Property

All content, branding, graphics, software, designs, code, and materials provided by Digital Potter are protected by intellectual property laws.

Unless otherwise agreed in writing:

• Digital Potter retains ownership of proprietary frameworks, systems, reusable components, and internal technologies.

• Clients retain ownership of their business content and licensed deliverables upon full payment.

Unauthorized copying, resale, or redistribution is prohibited.

3. Website Usage

You agree not to:

• Use the website for unlawful purposes

• Attempt unauthorized access to systems or servers

• Distribute malware or harmful code

• Interfere with website functionality

• Abuse communication systems or forms

We reserve the right to suspend or block access for violations of these Terms.

4. Payments and Project Terms

Project timelines, pricing, deliverables, revisions, and payment schedules are defined separately through proposals, invoices, or service agreements.

Failure to make payments may result in:

• Project suspension

• Removal of hosted services

• Delayed deliverables

• Termination of agreements

5. SMS Communications

By providing your phone number and opting into SMS communications, you consent to receive messages from Digital Potter LLC regarding:

• Project communications

• Customer support

• Appointment reminders

• Service updates

• Business notifications

• Promotional messages where permitted

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

SMS services may be facilitated through RingCentral and related providers.

6. Third-Party Platforms

Our services may integrate with or rely upon third-party platforms including:

• AWS

• Stripe

• RingCentral

• Shopify

• Google services

• OpenAI services

• Other APIs and integrations

We are not responsible for outages, failures, or issues caused by third-party providers.

7. No Guarantees

While we strive to provide high-quality services, we do not guarantee:

• Specific search engine rankings

• Uninterrupted service availability

• Specific business outcomes

• Compatibility with all third-party systems

Technology environments evolve and may affect functionality over time.

8. Limitation of Liability

To the fullest extent permitted by law, Digital Potter LLC shall not be liable for:

• Indirect damages

• Lost profits

• Data loss

• Business interruption

• Consequential damages arising from use of our website or services

9. Indemnification

You agree to indemnify and hold harmless Digital Potter LLC from claims, damages, or liabilities arising from:

• Your misuse of services

• Violation of these Terms

• Illegal or unauthorized content submitted by you

10. Termination

We reserve the right to terminate or suspend access to services at our discretion if these Terms are violated.

11. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.

12. Changes to These Terms

We may modify these Terms periodically.

Updated versions become effective upon posting to this page.

13. Contact Information

Digital Potter LLC
Toano, Virginia, USA

Website:  https://digitalpotter.io

Phone: (757) 327-4449